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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gem2324

May 15, 2024

5  out of  5
rating by Gem2324
"It was easy to get started; I just called and told the agent what I needed, gave them my info, and got a quote. Nick kept in touch with me until I was ready to start the plan. Also, he had saved everything we had previously discussed, so it took about 10 mins to finish up. Best sign-up service I have had with an insurance company!"
We responded:
"Thank you so much for the kind words! We are so thankful for your business! "
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Kevin Shea

March 4, 2024

5  out of  5
rating by Kevin Shea
"I waited to long and Jerrylynn took care of my problems! Very nice and very professional. I would work with them anytime.."
We responded:
"Thank you so much Kevin. We appreciate your business and the feedback. It means a lot! "
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Dang Gina

December 27, 2023

5  out of  5
rating by Dang Gina
"Nick was very helpful and is the reason I am willing to switch back to StateFarm"
We responded:
"Thank you for the kind words Gina! We appreciate your business. "
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L Patterson

October 27, 2023

5  out of  5
rating by L Patterson
"It was a pleasure working with Nick he made everything go smoothly explained everything got all documents in a timely manner I look forward to continue working with Nick and State farm insurance"
We responded:
"Thank you so much! I appreciate your feedback and look forward to working with you!"
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Erin Domoe

October 26, 2023

5  out of  5
rating by Erin Domoe
"Nick Brown and his lovely staff have provided exceptional service to me for years. Everyone should go to him for their insurance needs. I would truly be lost without him. Thank you Nick for your dedication and expertise."
We responded:
"Thanks Erin! It’s great to hear from you and I appreciate the feedback! "
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April Schack

October 25, 2023

5  out of  5
rating by April Schack
"I switched insurance after years at the same company…and Nick and Melissa were so kind and knowledgeable. They made me feel at ease when I was stressed with finding a new insurance company. Can’t say enough great things about them! If you are looking to switch companies, definitely call Nick and Melissa!"
We responded:
"Thank you so much April for the compliments. We are very appreciative!"
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michelle hartleroad

October 25, 2023

5  out of  5
rating by michelle hartleroad
"Recently switched over to State Farm. Nick was amazing. Answered all my questions and saved me over 150.00. Excellent service. Would definitely recommend him."
We responded:
"Thanks Michelle! We love hearing f from you! Hope to see you soon!"
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Cameron McDonald

October 25, 2023

1  out of  5
rating by Cameron McDonald
"I was working with Jeri Lynn on trying to get a quote for my new condo and car and when asked what my current company was she asked why I don't stay with them in a hastily tone. Honestly thinking about staying with my current provider now even if it is more expensive. Young homeowners beware, it was not a stress-free feel good choice. Young homeowners beware, it was not a stress free feel good choice."
We responded:
"So sorry to hear about your experience Cam! I promise that we will address this and offer you a better experience from here on out. I really appreciate the feedback and I’m confident that you will be happy with your choice. I truly appreciate your business! Nick"
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David Linville

September 11, 2023

5  out of  5
rating by David Linville
"Both Nick and Melissa were quick to answer my questions and I agreed to switch over and the whole process took 20 minutes. Extremely professional and friendly."
We responded:
"Thanks so much Dave! It’s our pleasure. We appreciate the vote of confidence and happy to have you!"
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Michelle Burger

July 7, 2023

5  out of  5
rating by Michelle Burger
"I had issues with my last insurance company but was really apprehensive about moving home and car insurance since I was with the previous company for 7 years. Nick made everything so easy and stress free that I do not regret my decision at all and even saved me 100.00 a month! Totally recommend Nick Brown and State Farm to anyone looking to b move but afraid of the work💜"
We responded:
"Thanks so much Michelle. We are so happy to have you! And thank you for the nice words! "
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A W

June 13, 2023

5  out of  5
rating by A W
"Nick has no enemies"
We responded:
"😂I’m happy to hear it! Thanks for the review!"
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Yuki Okura

June 6, 2023

5  out of  5
rating by Yuki Okura
"Nick Brown was able to get my car and renters insurance down to half the cost of what I was paying before! I recommend!"
We responded:
"Thank you so much Yuki! We are so happy to have you with our agency!"
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amber yeager

June 6, 2023

5  out of  5
rating by amber yeager
"Nick is very caring, prompt, and professional. He worked after hours to help me with my insurance needs. Feels great to have an insurance agent that cares about my family. Plan on recommending to friends and family."
We responded:
"Thank you Amber! You make it easy. I appreciate your business! Talk soon, Nick"
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jeff brown

April 18, 2023

5  out of  5
rating by jeff brown
"Great to work with"
We responded:
"Thanks so much Jeff. I really appreciate everything. Hope to talk to you soon!"
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Joshua Dixon

February 13, 2023

5  out of  5
rating by Joshua Dixon
"Even tho they couldn't beat my current home and auto rates, they were super informative"
We responded:
"Thanks Joshua, can’t wait try again. We appreciate you!"
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Kyla Wright

January 27, 2023

5  out of  5
rating by Kyla Wright
"10/10 service. Helped get me the exact quote I saw online, was quick and easy plus very friendly and enjoyable! Will be recommending to people in the Cincinnati area."
We responded:
"Thanks so much Kyla! It was my pleasure. So happy to help!"
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Josh Mullen

October 24, 2022

5  out of  5
rating by Josh Mullen
"I've been with them for years. The rates are reasonable and they're always very easy to work with. Highly recommended!"
We responded:
"Thanks Josh! Your business and loyalty means so much to us! "
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Doug Heidorn

June 21, 2022

5  out of  5
rating by Doug Heidorn
"I want to thank Nick and Melissa Brown! I asked for a quote and I got a response immediately! They were on the road working and still were able to get me the quote I requested! the quote came back and exceeded my expectations! I’m extremely satisfied and look forward to them helping with any needs I may have in the future!"
We responded:
"Thank you Doug! We appreciate your business. It is important to us to be responsive to whatever it is you need. Thank you for the vote of confidence. We will not disappoint. Welcome aboard!"
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Chad Cornwell

July 22, 2021

5  out of  5
rating by Chad Cornwell
"We just recently switched to Nick and his team. They have been great! Friendly and very responsive to each question we have had and helpful in explaining any concerns we had. We have already added a vehicle, and removed a vehicle and the process was super easy! We would highly recommend Nick and his team to all of our friends!"
We responded:
"Thanks so much Chad! We are so excited to have you and your family a part of the State Farm family!"
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Constance Williams

June 15, 2021

5  out of  5
rating by Constance Williams
"Nick brown is the Best State Farm Rep I have ever dealt with, He’s given me better deals unlike the liars on progressive. I don’t recommend any other Rep but NICK BROWN !"
We responded:
"Thank you Connie! We really appreciate you!"
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Brianne Cerni

June 14, 2021

5  out of  5
rating by Brianne Cerni
"Nick is terrific!"
We responded:
"You are terrific!"
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Ben and Lindsay

April 21, 2021

5  out of  5
rating by Ben and Lindsay
"Nick Brown helped insure my Grandfather's rental properties. Always polite and professional!"
We responded:
"Thanks Ben and Lindsay! We appreciate it!"
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Ashe Salzl

April 21, 2021

5  out of  5
rating by Ashe Salzl
"Very knowledgable and professional staff! Always there to help me when I have any questions."
We responded:
"Thanks for sharing Ashe! We appreciate your business and are happy to help!"
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Susan Gee

March 5, 2021

5  out of  5
rating by Susan Gee
"I have been with Nick's agency for many years, and I have always had stellar service from NIck, Ben and Jake. They addressed my questions in an expeditious manner and solved any problems I had quickly. Every office should be run this way. Many thanks!"
We responded:
"Hi Susan, thank you so much for the kind words. We are honored to be able to serve you and really appreciate the loyalty over the years."
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Autumn Murphy

January 31, 2021

5  out of  5
rating by Autumn Murphy
"Nick is a fantastic and the most patient agent I had ever received assistance from. Talking to Nick, you will get nothing but respect, kindness, as well as getting every question you have, answered with proper assistance and guidance! I 100% recommend. Thanks Nick!"
We responded:
"Thank you Autumn! We appreciate you and thank you for taking the time to share your feedback!"