State Farm® Insurance Agent Nick Brown

"I want to thank Nick and Melissa Brown! I asked for a quote and I got a response immediately! They were on the road working and still were able to get me the quote I requested! the quote came back and exceeded my expectations! I’m extremely satisfied and look forward to them helping with any needs I may have in the future!"

"We just recently switched to Nick and his team. They have been great! Friendly and very responsive to each question we have had and helpful in explaining any concerns we had. We have already added a vehicle, and removed a vehicle and the process was super easy! We would highly recommend Nick and his team to all of our friends!"

"Nick is a fantastic and the most patient agent I had ever received assistance from. Talking to Nick, you will get nothing but respect, kindness, as well as getting every question you have, answered with proper assistance and guidance! I 100% recommend. Thanks Nick!"

"I cannot recommend Nick and his staff enough! So personable and knowledgeable. You can tell he really cares about his clients and they make the insurance process a breeze. They are the absolute best! I feel like I’ve gained new friends. I know we are in good hands."

"After over 20 years with the same (military) insurance company I switched over with Nick Brown at State Farm. I am very glad that I did. Not only am I getting excellent service but, the coverage is better as well. The attentive staff is something I value as well. I'm glad I switched and now more of my belongings are covered and I can rest easy. I highly recommend this agent for all your insurance needs."

"I cannot recommend Nick and his agency enough. He has been great to work with and his staff is amazing. When my mom was trying to decide what Medicare options she had they took time to walk us through the process even though they didn’t have anything to gain monetarily. If you need a good neighbor, Nick will be there! Melissa who works in his office is phenomenal, highly recommend them! They have helped us with renters insurance and have always been incredibly responsive even after hours. Give them a call, you won’t be sorry!"

"I’ve used plenty of insurance companies in the past and I’d never switch from using Nick as my agent! A few years ago he helped me switch and negotiate an amazing rate, he also responded immediately with my insurance information when I was rear-ended and I had no clue where I’d put my cards. Best rates. Best attitude. Best agent and agency to deal with, thank you for being there. (Like a good neighbor ...!)"

"Nick is one of the most honest insurance agents that I’ve ever talked to. He always gives me the greatest advice that saves me tons of money in the long run. I’ve been scammed by insurance agents in the past which has left me extremely unsatisfied. I am glad to say that I feel safe in Nick’s hands. This is definitely the guy to go to if you need insurance!"

"Great experience! Recently, I unfortunately was in a car wreck because of an at fault driver. It was handled very quickly and efficiently. I felt at ease and a lot less stressed than I was at my old insurance company. Nick Brown was tremendous help and I am thankful for his help."

"Our car was in a minor accident Wednesday night. We got it towed by State Farm to our mechanic. State Farm didn't bother to tell us at that point that they don't work with our guy. Thursday morning they left us with the choice of waiting until Monday to let our guy start and downloading their app to submit pictures of the damage, waiting 3-5 business days to get an auditor to come out and look at the damage, or tow our car to one of their shops (we were under the impression their shops could start immediately). We agreed to have them tow our car to a shop, but that shop was booked until September and didn't even have room for our car on the lot. We called every shop they had given us. None had an opening for a week. We called State Farm saying we were going to cancel our service unless they had a way our car could start being worked on Friday (our mechanic had said he could be done by the end of the day Thursday if we skipped working through State Farm). Magically, they found a shop that could "take your car today (Thursday)". The shop didn't have great reviews, but at this point we just wanted our car fixed. State Farm didn't get our car towed there until after they were closed, but we were relieved we finally had a solution that would get our car started first thing Friday. My husband faxed the approval for service paperwork to the shop, and was confused that they didn't give him any updates all day (but he had spend his whole work day Thursday on the phone with State Farm and auto shops, requiring us to use PTO, so wanted to actually get some work done). After work, he stopped by the shop to grab some stuff out of our car, only to find that they hadn't done anything to it all day. Friday night we called to see if State Farm knew why our car still hadn't been started when Thursday night we had been assured it would be started first thing Friday (on threat of us cancelling our plan). They told us the shop was open Saturday, so they would call first thing in the morning to get the shop to start on our car and get an update, and they'd call and update us then. Saturday morning, we don't get any call. We call them. They hadn't called the shop. We make State Farm call the shop. Suddenly the shop isn't open Saturdays, and "State Farm will call them first thing Monday morning". So, now we have gone 2 full days without a car, and will go at least 3 more days at the minimum. Our guy could have gotten it done Thursday for at most $500 over our deductible (excluding cosmetic damage, which we don't care about because our car was already dented up, but State Farm requires that the cosmetic damage be repaired if we go through them). It would have been worth $500 to not go through all this hassle. My husband has spent several hours on the phone at the expense of PTO, and yet we don't have a car. We already went without a car for our anniversary and my husband's birthday. We have a special needs son who occasionally needs to be rushed to the hospital and who has doctor appointments every day next week (with specialists, so they need to be scheduled a month out), yet we don't have a car and so far don't have any way to make it to the appointments. If our guy had fixed our car, we would only have been without the car for my husband's birthday. This is getting ridiculous, and unless State Farm has some way to apologise, it's looking like we're going to have to cancel our policy (we meant it when we said our car needed to get started Friday or we'd cancel, and it didn't get started). Monday update: Our car still has not been started, and State Farm won't do anything for us. Even though it was implied our car would be started Friday morning, they won't give us a rental for while we wait, they won't let us opt out of fixing the cosmetic damages, which will raise our rate with the next insurer we are shopping for and will delay the repair, and they won't let our guy fix it now that their shop has had ample time to give them an estimate. Also, State Farm did not call us or the shop Monday morning. We had to initiate that."