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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Linville

September 11, 2023

5  out of  5 rating by David Linville
"Both Nick and Melissa were quick to answer my questions and I agreed to switch over and the whole process took 20 minutes. Extremely professional and friendly."

Michelle Burger

July 7, 2023

5  out of  5 rating by Michelle Burger
"I had issues with my last insurance company but was really apprehensive about moving home and car insurance since I was with the previous company for 7 years. Nick made everything so easy and stress free that I do not regret my decision at all and even saved me 100.00 a month! Totally recommend Nick Brown and State Farm to anyone looking to b move but afraid of the work💜"


June 13, 2023

5  out of  5 rating by A W
"Nick has no enemies"

Yuki Okura

June 6, 2023

5  out of  5 rating by Yuki Okura
"Nick Brown was able to get my car and renters insurance down to half the cost of what I was paying before! I recommend!"

amber yeager

June 6, 2023

5  out of  5 rating by amber yeager
"Nick is very caring, prompt, and professional. He worked after hours to help me with my insurance needs. Feels great to have an insurance agent that cares about my family. Plan on recommending to friends and family."

jeff brown

April 18, 2023

5  out of  5 rating by jeff brown
"Great to work with"

Joshua Dixon

February 13, 2023

5  out of  5 rating by Joshua Dixon
"Even tho they couldn't beat my current home and auto rates, they were super informative"

Kyla Wright

January 27, 2023

5  out of  5 rating by Kyla Wright
"10/10 service. Helped get me the exact quote I saw online, was quick and easy plus very friendly and enjoyable! Will be recommending to people in the Cincinnati area."

Josh Mullen

October 24, 2022

5  out of  5 rating by Josh Mullen
"I've been with them for years. The rates are reasonable and they're always very easy to work with. Highly recommended!"

Doug Heidorn

June 21, 2022

5  out of  5 rating by Doug Heidorn
"I want to thank Nick and Melissa Brown! I asked for a quote and I got a response immediately! They were on the road working and still were able to get me the quote I requested! the quote came back and exceeded my expectations! I’m extremely satisfied and look forward to them helping with any needs I may have in the future!"

Chad Cornwell

July 22, 2021

5  out of  5 rating by Chad Cornwell
"We just recently switched to Nick and his team. They have been great! Friendly and very responsive to each question we have had and helpful in explaining any concerns we had. We have already added a vehicle, and removed a vehicle and the process was super easy! We would highly recommend Nick and his team to all of our friends!"

Constance Williams

June 15, 2021

5  out of  5 rating by Constance Williams
"Nick brown is the Best State Farm Rep I have ever dealt with, He’s given me better deals unlike the liars on progressive. I don’t recommend any other Rep but NICK BROWN !"

Brianne Cerni

June 14, 2021

5  out of  5 rating by Brianne Cerni
"Nick is terrific!"

Ben and Lindsay

April 21, 2021

5  out of  5 rating by Ben and Lindsay
"Nick Brown helped insure my Grandfather's rental properties. Always polite and professional!"

Ashe Salzl

April 21, 2021

5  out of  5 rating by Ashe Salzl
"Very knowledgable and professional staff! Always there to help me when I have any questions."

Susan Gee

March 5, 2021

5  out of  5 rating by Susan Gee
"I have been with Nick's agency for many years, and I have always had stellar service from NIck, Ben and Jake. They addressed my questions in an expeditious manner and solved any problems I had quickly. Every office should be run this way. Many thanks!"

Autumn Murphy

January 31, 2021

5  out of  5 rating by Autumn Murphy
"Nick is a fantastic and the most patient agent I had ever received assistance from. Talking to Nick, you will get nothing but respect, kindness, as well as getting every question you have, answered with proper assistance and guidance! I 100% recommend. Thanks Nick!"

Maureen Donahue

January 25, 2021

5  out of  5 rating by Maureen Donahue
"I have been very pleased with the promptness and efficiency of the service I have received from Ben Mulkey."

Amber Howard

January 20, 2021

5  out of  5 rating by Amber Howard
"I cannot recommend Nick and his staff enough! So personable and knowledgeable. You can tell he really cares about his clients and they make the insurance process a breeze. They are the absolute best! I feel like I’ve gained new friends. I know we are in good hands."

Ericka Enciso

December 23, 2020

5  out of  5 rating by Ericka Enciso
"After over 20 years with the same (military) insurance company I switched over with Nick Brown at State Farm. I am very glad that I did. Not only am I getting excellent service but, the coverage is better as well. The attentive staff is something I value as well. I'm glad I switched and now more of my belongings are covered and I can rest easy. I highly recommend this agent for all your insurance needs."

Alexis Wissel

December 15, 2020

5  out of  5 rating by Alexis Wissel
"I’m glad I have Nick as my agent! Him and his staff are always helpful, very friendly, and available when needed. I highly recommend getting him as your agent!"

Dawn Gatlin

December 3, 2020

5  out of  5 rating by Dawn Gatlin
"I cannot recommend Nick and his agency enough. He has been great to work with and his staff is amazing. When my mom was trying to decide what Medicare options she had they took time to walk us through the process even though they didn’t have anything to gain monetarily. If you need a good neighbor, Nick will be there! Melissa who works in his office is phenomenal, highly recommend them! They have helped us with renters insurance and have always been incredibly responsive even after hours. Give them a call, you won’t be sorry!"

Stephane Hayes

November 30, 2020

5  out of  5 rating by Stephane Hayes
"Nick is the most patient agent. Incredibly knowledgeable and responsive. He answers all my questions like I’m his only client. Rare to see this kind of service. I’d recommend him to anyone!"

Ashley Hudson

November 30, 2020

5  out of  5 rating by Ashley Hudson
"I’ve used plenty of insurance companies in the past and I’d never switch from using Nick as my agent! A few years ago he helped me switch and negotiate an amazing rate, he also responded immediately with my insurance information when I was rear-ended and I had no clue where I’d put my cards. Best rates. Best attitude. Best agent and agency to deal with, thank you for being there. (Like a good neighbor ...!)"

Hunter Mefford

October 22, 2020

5  out of  5 rating by Hunter Mefford
"Nick has helped me so much throughout the years. Very glad that he is my agent. Takes pride in making sure that I am satisfied with my insurance! If you're looking for someone to handle your coverage, Nick Brown is the top choice in insurance!"